A complex international offer
Technical or specialist services can be difficult to explain clearly to overseas prospects.
We build multilingual websites, visual identities, internal tools and workflow automations for organisations with complex services. Projects are delivered from Tarragona through a primarily remote, service-area model.
Tell us about it// LOCAL CONTEXT
Tarragona connects port logistics, industrial activity, technical services and the wider blue economy. Companies operating across suppliers, locations or markets need clear information flows and dependable digital handovers.
The city's Roman heritage and Mediterranean setting also support an international visitor economy. Visitor-facing organisations must make practical information easy to find across languages, devices and stages of the trip.
Common friction points
Technical or specialist services can be difficult to explain clearly to overseas prospects.
Website forms, email and internal tools often hold different parts of the same conversation.
Translated pages become unreliable when changes are made in only one language.
// FOUR CAPABILITIES, ONE SYSTEM
We do not start with a tool or an isolated visual treatment. We define the problem, audience, people and data involved, then build a coherent solution that creates a practical improvement.
We create fast, accessible websites for technical, professional and visitor-facing organisations. Content structures can support multiple services, markets and languages.
View specialist service
We build visual systems and sales materials that make port, industrial, visitor-facing and professional services easier to understand. The identity extends across presentations, catalogues and multilingual content without becoming inconsistent.
We build portals and internal applications around defined users, data and permissions. The first release focuses on the smallest useful operational scope.
We connect forms, email, CRM platforms and internal systems to remove repetitive handovers. AI is applied to controlled tasks such as classification, retrieval or reviewable drafting.
// WORKFLOWS TO DIGITALISE
These are examples of where a website, integration or internal application can reduce waiting and repetitive work.
Route international enquiries by market, service and language.
Collect supplier documents and flag missing or expiring files.
Create follow-up tasks when a quotation or partnership request changes status.
Produce reviewable multilingual drafts from approved service information.
Keep catalogues, presentations and sales materials aligned with the approved identity.
// TECHNICAL PROOF
These projects demonstrate relevant capabilities. They do not imply that the businesses are based in this municipality.
Real-estate AI operations agent deployed on a Hetzner VPS. Built with Hermes, custom skills and workflows to cut document handling from 5h/week to 90min/week, support worker scheduling and provide access through WhatsApp, Telegram and Discord.
-70% document handling time

Corporate website for a construction company with 20+ years of experience. Built to present services clearly, strengthen local credibility and turn site visitors into project enquiries.

Redesigned custom corporate site for a renovation and investment business, built with Astro and Tailwind to serve both renovation and investment audiences.
// WORKING METHOD
We review the current flow, its users and the outcome that needs to improve.
We define scope, deliverables, price and timing without ambiguous features.
We deliver working increments for validation with real data and scenarios.
We test, document and adjust the system before the workflow goes live.
// FREQUENTLY ASKED QUESTIONS
Yes, provided decision-makers, requirements and the working language are agreed at the start.
Yes, including language-specific navigation, metadata and content workflows.
Usually, if they provide suitable APIs or stable data exports.
No. Basalt Works is based in Tarragona but operates without a public-facing office.